Refund and Returns Policy
At Noreen’s Wear, your satisfaction is our priority. We take pride in the quality of our ladies’ suiting and want to ensure you have a seamless shopping experience. Please review our Refund and Returns Policy below:
Returns and Exchanges
- Eligibility for Returns
- Items can be returned or exchanged within 30 days of purchase.
- The product must be in its original condition, unworn, unwashed, and with all tags attached.
- Proof of purchase (receipt or order confirmation) is required.
- Non-Returnable Items
- Customized or altered items cannot be returned or exchanged.
- Items purchased on sale or during special promotions are final and not eligible for returns.
Refunds
- Refunds will be processed within 7 business days once the returned item has been inspected and approved.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable unless the return is due to a defect or error on our part.
Exchange Process
- Exchanges are subject to product availability.
- If the desired product for exchange is unavailable, you may opt for a refund or store credit.
How to Initiate a Return/Exchange
- Email us at admin@noreenswear.com or contact our customer service at +92 321 6882143 to request a return or exchange.
- Provide your order number and details of the item(s) you wish to return or exchange.
- We will guide you through the return shipping process or direct you to the nearest store location, if applicable.
Shipping for Returns
- Customers are responsible for the return shipping cost unless the item received was defective or incorrect.
- We recommend using a trackable shipping method to ensure your return reaches us safely.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of receiving the product. We will arrange for a replacement or refund.
For further assistance, feel free to reach out to our customer support team.
Thank you for shopping with Noreen’s Wear!