Refund and Returns Policy

At Noreen’s Wear, your satisfaction is our priority. We take pride in the quality of our ladies’ suiting and want to ensure you have a seamless shopping experience. Please review our Refund and Returns Policy below:

Returns and Exchanges

  1. Eligibility for Returns
    • Items can be returned or exchanged within 30 days of purchase.
    • The product must be in its original condition, unworn, unwashed, and with all tags attached.
    • Proof of purchase (receipt or order confirmation) is required.
  2. Non-Returnable Items
    • Customized or altered items cannot be returned or exchanged.
    • Items purchased on sale or during special promotions are final and not eligible for returns.

Refunds

  • Refunds will be processed within 7 business days once the returned item has been inspected and approved.
  • Refunds will be issued to the original payment method.
  • Shipping charges are non-refundable unless the return is due to a defect or error on our part.

Exchange Process

  • Exchanges are subject to product availability.
  • If the desired product for exchange is unavailable, you may opt for a refund or store credit.

How to Initiate a Return/Exchange

  1. Email us at admin@noreenswear.com or contact our customer service at +92 321 6882143 to request a return or exchange.
  2. Provide your order number and details of the item(s) you wish to return or exchange.
  3. We will guide you through the return shipping process or direct you to the nearest store location, if applicable.

Shipping for Returns

  • Customers are responsible for the return shipping cost unless the item received was defective or incorrect.
  • We recommend using a trackable shipping method to ensure your return reaches us safely.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of receiving the product. We will arrange for a replacement or refund.

For further assistance, feel free to reach out to our customer support team.

Thank you for shopping with Noreen’s Wear!